Question 1

How much does house cleaning cost in Madison County, IL?

Accepted Answer

Most homes in Edwardsville, Glen Carbon, Troy, Maryville and Collinsville land between about $140 and $260 for a single clean, depending on square footage, number of bathrooms and how the home looks when we arrive. Move-in/move-out cleanings cost more because they include inside the oven, inside the fridge and inside cabinets. You can see your exact price online in about three minutes — no in-home estimate visit.

Question 2

How much is a maid service per visit if I book regularly?

Accepted Answer

Recurring visits are cheaper than one-time cleanings. Weekly saves 20%, every two weeks saves 15% and monthly saves 10% off the single-clean price for the same home. Most families in the area choose every two weeks.

Question 3

Do you charge by the hour or by the job?

Accepted Answer

By the job. You see one flat price before you book, so there is no meter running and no surprise total at the end.

Question 4

What is included in a standard house cleaning?

Accepted Answer

Kitchen and bathrooms cleaned and sanitized, floors vacuumed and mopped, dusting of reachable surfaces, mirrors and glass, trash out, and beds straightened. Inside the oven, inside the fridge, inside cabinets and interior windows are add-ons or part of a move-out clean.

Question 5

Do I need to be home during the cleaning?

Accepted Answer

No. Most customers give us a door code, a lockbox or a hidden key location during checkout. You choose how we get in, and you get a heads-up before we arrive.

Question 6

Do you bring your own cleaning supplies?

Accepted Answer

Yes — supplies and equipment are included. If you prefer we use your products, leave them out and let us know in the notes.

Question 7

Are your house cleaners insured and background checked?

Accepted Answer

Yes. Every cleaner is insured and background checked before they set foot in a customer's home.

Question 8

Which towns do you cover?

Accepted Answer

Edwardsville, Glen Carbon, Maryville, Troy, Collinsville, Highland, Alton, Godfrey, Bethalto and Granite City, plus the surrounding Metro East.

Question 9

How do I reschedule or skip a cleaning?

Accepted Answer

Sign in to your account and change or skip a visit yourself any time up to 24 hours before your arrival window. No phone call needed.

Question 10

What if I'm not happy with the clean?

Accepted Answer

Tell us within 24 hours and we come back and re-clean the areas in question at no charge.